Frequently Asked Questions
How do I maintain the beauty of my silk scarf?
In order to maintain the beauty of your scarf and the vividness of its colours you must avoid contact with water, rain and other liquids. Keep it stored flat and untied.
We recommend professional dry cleaning.
Who took the photos printed on all products?
All photos are taken by Erica Manole and fall under the copyright laws. Erica Manole is a registered mark and any copy or and design are …
Are returns for exchange or refunds possible?
We proceed with exchanges and/or refunds once we’ve received back the package and we revised the items.
The colour of products on the internet is true-to-life?
The colours displayed are true-to-life, the real colour of the object. With this being said, it is possible that colours may slightly vary from computer to computer because different colour displays. Keep in mind too that each product is individually photographed.
Products availability status on the website?
All products on the ericamanole.com e-boutique are available if not stated otherwise.
How do I order a major quantity of a product?
If you want to order a major quantity of a specific item, please, contact us by email or by phone.
Our Customer service will be happy to help you with your order.
Contact us by telephone or email.
How can I track my delivery?
Coming soon!
How long will delivery take?